Ten Out of Ten for Digicel Tonga
NUKU’ALOFA-May 4, 2018: 1.40pm (Nuku’alofa Times): Digicel Tonga is giving away birthday gifts from today, after the company launched its 10th birthday celebration campaign in the capital this morning.
Digicel today announced the launch of its anniversary campaign ‘Give and Take’ to mark its milestone achievement.
The campaign is focused on giving ‘much better value’ for money to all our customers.
Chief Executive Officer Ben Kealy said the campaign is about ‘Give $99 and Take 10 hours Unlimited Data with a 4G smartphone’.
In addition, customers can ‘Give $10 and Take10 hours Unlimited Data’.
These new offers are aligned with the $2 for 2 hours Unlimited Data and the $5 for 5 hours Unlimited Data from 12 midnight to 5am.
Speaking at the launch, Di Mr Kealy, said they continue to listen to customers and respond to their needs.
“We are always listening to our customers and consistently offering them better value for money in the Kingdom,”he said.
“From the best promotions to the latest unlimited data plans and the launch of our new IVR at our customer care support line 123, customers’ needs have always been and will continue to be our top priority.
In fact, customers now see us as their Data Network.”
Mr Kealy said Digicel was thrilled to have launched Tonga’s first 4G+ network late last year with an investment of US$1.7m.
“And we have continued to raise the bar from a Network perspective. We have also invested hundreds of thousands of US$ dollars in local sponsorships and offered local and international training opportunities to our dedicated staff,” he continued.
“By continually challenging ourselves we are bringing the best products and value for money to Tonga backed up by a quality of service that is second to none.”
He said that today, marks a significant day for Digicel Tonga Limited.
And the company acknowledges the significant achievements they have made since starting here in 2008.
There are namely;
I. Digicel’s inception into the Tonga market in 2008 with the purchase on TonFon and bringing the one of world’s best entertainer ‘Shaggy’ to the Kingdom.
II. Upgrading of 2G Network to 3G back in 2015.
III. Implemented the longest Microwave Link in the world in 2016 at 189 kilometre’s – focusing on the outer islands of Vava’u and Ha’apai.
IV. Invested US$4.2m in Tonga Cable Limited (TCL) in 2017 and are now a 16.6% shareholder.
V. Support for Special Olympics Tonga Association (SOTA) at the Mango Tree Foundation since 2014.
VI. Continue to support Tonga Rugby and the Tonga NRL
VII. Key member of Tonga Cyber Emergency Response Team (CERT)
VIII. Support for the 2017 Inaugural Kingdom Sevens Tournament
IX. 4G+ network upgrade in 2017 with an investment of US$1.7m.
X. Top $1m refurbishment of its Head Quarters and staff housing following the recent devastation of TC GITA.
“We are thankful to all our customers who have been with us over the past ten years as without them we would not have a business. Digicel thrives on providing the best service to our customers, offering them great value and adapting our business to better meet our customers’ needs,” Mr Kealy said.
“We are also very proud of our dedicated staff who have shown nothing but loyalty and commitment to Digicel Tonga.”
Nine staff who started with Digicel in 2008 are still with the company.
These include Mr. Salesi Mo’unga – Transmission Engineer Mt, ‘Alipeti Talanoalelei – Head of Billing, Mr. Lorryson Ngalu – IP Engineer Team Leader, Mr. Dennis Fuapau – Head of Business Solutions, Mr. Lionel Tu’inukuafe – Senior Transmission Engineer & Network OPS, Mr. Tanginoa Tukuafu – Field Operations Engineer, Mr. Wileon Fong – Technical Manager, Ms. Simulata Poulivaati – Credit & Collections and Ms. Lilemika Nau – Finance Executive.
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